Payment for Service

Health insurance may help cover the cost of your treatment, but you are responsible for your account. You may need to pre-authorize your care by calling the number on your insurance card before receiving services. Please present your insurance card at each visit and notify us of changes in coverage and address.

There is assistance for care from your county if you qualify. There also are grants that may provide you with a sliding fee if you are eligible. We will explain all of these options at your first visit. Co-payments are expected at each visit, and you are expected to pay your balance prior to completion of treatment. Payment plans may be arranged. Medicare and Medicaid (Title XIX) are accepted based on your county of residence.

Services are provided with priority to northeast Iowa residents without regard to race, religion, color, national origin, age, gender, marital status, veteran’s status, disability, or sexual orientation.

You can now make an account payment online using PayPal or your credit card. Simply go to the Account Payment page,, fill in the client's name, birth date, and account number, and click "Pay Now". At Paypal's secure payment site, you may either use your PayPal account or your credit card to make a payment on your NEIBH account.

For more information, call us locally at 563-382-3649, or 319-283-5774, or toll-free 800-400-8923. For hearing/speech impaired access, call 711 or 800-735-2942.